Supporting a major acquisition

When TalkTalk was acquiring Blinkbox from Tesco it turned to us to provide HR support for this complex integration project. It included changes to roles and employment terms, consultation about staff transfers and redundancies. We worked closely with TalkTalk to understand what they wanted to achieve, the materials they had prepared and the timetable they were working to. We:

  • Supported line mangers in group and individual consultation meetings;
  • Ensured employees received appropriate communications;
  • Worked closely with TalkTalk’s HR and legal team to ensure what we did aligned with what they were doing;
  • Provided consultants across multiple sites;
  • Constantly flexed our support up or down depending on TalkTalk’s need.

The exercise was successfully completed with TalkTalk making the changes it needed to ensure the legacy Blinkbox business was fit for the future and integrated into TalkTalk’s operations. No legal claims were brought by any affected employees.

Client feedback

“Recently we have worked with DAC Beachcroft on a large project and were extremely impressed by the knowledge, professionalism and enthusiasm of this team. The Consultants were flexible and so accommodating, particularly when we were making lots of last minute changes to their schedules and locations. They were able to get stuck in from an early stage with little guidance from us and we actually saw them as an extended part of our team whilst they were with us. We certainly had a lot of support from DAC Beachcroft throughout the whole process and they even touched base a few months later to find out how everything was going, which shows just how much they value their clients and the high quality service that they provide – they definitely went above and beyond what was asked of them. The feedback from our employees about DAC Beachcroft was always very positive despite it being a difficult and challenging time, which again is testament as to how well they handle themselves, both as a company and individually. We would not hesitate to use them again in the future and would highly recommend them.”

TalkTalk Project Lead

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